| Bringing a sophisticated transaction tax system such as Taxware Enterprise into your business is a big step. To ensure that things go as smoothly as possible, ADP Taxware has brought together a seasoned and experienced staff of experts to help you - the Enterprise Solutions Group (ESG). They know the innermost workings of all ADP Taxware products, plus they have a working knowledge of SAP, Oracle, PeopleSoft, and other widely-used ERP, CRM, and financial systems. Now, from a single source, you can get the industry's best transaction tax solution, installed and configured by the industry's best collection of experts. |
To engage ADP Taxware's Enterprise Solutions Group, speak to your Regional Sales Manager, or email TaxwareESG@adp.com. |
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| Implementation Services |
This is the full engagement where ADP Taxware does everything for the client company, from setup, integration to customization and project management - everything needed to get the system working in the customer environment. These engagements typically run from 2-6 months, depending upon the customer's needs. |
| Installation Services |
In these engagements, we are either working with a partner or the customer focusing solely on setting up and properly configuring the ADP Taxware application - Taxware Enterprise, TaxSolver, or the Sales and Use Tax Solution. |
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Project Management
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Oftentimes, customers may just want to tap into our experience to identify needs and develop a plan that they themselves can execute. |
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Integration Services
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These services involve integrating ADP Taxware products with a client's ERP or financial system using off-the-shelf adaptors. |
| Custom Adaptor Development |
When an off-the-shelf adaptor does not yet exist, clients often engage ADP Taxware to build the adaptor for them. This ensures seamless connectivity and data exchange between Taxware Enterprise, TaxSolver, or the Sales and Use Tax Solution and the client's ERP or financial system. |
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Tune-Up Services
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This is typically a quick, 2-3 day engagement where ADP Taxware isolates a particular problem that a customer has been experiencing and recommends a solution. The customer can then choose to either engage ADP Taxware to fix the issue or fix it themselves. This is a highly recommended service for customers who are having minor irritations or interruptions in their work flow where configuration changes and/or installing updates can most likely smooth things out. |
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Needs Analysis
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This is a highly-recommended service when a customer needs a more precise Statement of Work, or when they want to upgrade to a newer version of ADP Taxware's products. This is typically a quick 2-3 day analysis of what the client needs to meet their requirements. |
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Customer Applications
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These are application solutions that solve specific customer requirements that are not met by or beyond the scope of ADP Taxware's main product lines. |
| Custom Services |
ADP Taxware has on staff some of best minds in the business when it comes to integrating a transaction tax solution with your ERP or financial system. If you need a particular service not listed here, don't hesitate to speak with our Enterprise Solutions Group. We're here to help. |
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